This Privacy Policy explains what personal information Q789 collects when you register, complete Q789 login, make PKR payments or play games — and exactly how that information is used, stored and kept secure. We believe you have every right to know what happens with your data.
Q789 ("the Platform", "we", "us", "our") takes the privacy of its players seriously. This Privacy Policy applies to all personal data collected through the Q789 website, mobile app and any services connected to the platform, including Fish Games, Bingo, Sports Betting and all PKR payment functions.
We collect only the information we genuinely need. We do not collect data for its own sake, and we do not monetise your personal information by selling it to advertisers or data brokers. The data we hold is used to operate your account, process transactions and keep the platform secure — nothing beyond that without your explicit consent.
This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.
The information we collect depends on how you interact with Q789. The main categories are:
When you create a Q789 account, we collect your full name, Pakistani mobile number, date of birth, and the password you choose. Your mobile number is your primary identifier and is used for Q789 login verification, payment confirmations and security alerts.
Where required — typically for large withdrawals or when account verification is triggered — we may request a copy of a government-issued identity document such as a CNIC. This information is used solely for identity verification and is stored securely with access restricted to the verification team.
We record all deposits and withdrawals made through your account, including the amount in PKR, the payment method used (JazzCash, Easypaisa, Raast, Bank Transfer or card), the date and time, and the transaction reference. We do not store full card numbers or mobile wallet PINs — payment processing is handled by the respective payment providers under their own security standards.
We maintain a record of your game sessions in Fish Games, Bingo and Sports Betting, including wager amounts, results, session durations and any bonuses applied. This data is used for account management, bonus tracking, dispute resolution and responsible gaming monitoring.
When you complete Q789 login or use the platform, we automatically collect technical information including your IP address, device type, operating system, browser or app version, and session timestamps. This information is used for security purposes — including detecting unusual login patterns — and for platform performance monitoring.
If you contact Q789 support via email or the in-app support function, we retain records of those communications to ensure continuity of support and to resolve any disputes that may arise.
We use the information we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and Q789 login authentication | Mobile number, password, device data |
| Processing PKR deposits and withdrawals | Payment method details, transaction records |
| Identity and age verification | Name, date of birth, CNIC (where requested) |
| Game session management and bonus tracking | Gaming activity records |
| Platform security and fraud prevention | IP address, device data, login history |
| Responsible gaming monitoring | Session duration, deposit patterns, self-imposed limits |
| Customer support | Communication records, account history |
| Platform improvement | Aggregated, anonymised usage statistics |
| Promotional communications (with consent) | Mobile number, communication preferences |
We do not use your personal data for automated profiling that produces legal effects without human review. Responsible gaming flags — such as alerts triggered by extended session durations — are reviewed by the support team before any action is taken on your account.
All PKR transactions on Q789 — whether through JazzCash, Easypaisa, Raast, Bank Transfer or card payment — are processed through encrypted payment gateways operated by the respective payment providers. Q789 does not store full card numbers, mobile wallet access codes or bank login credentials.
Transaction records we do retain include the amount, currency (PKR), method used, timestamp and reference numbers. These records are kept for account management purposes and to resolve any payment disputes that may arise.
Payment providers such as JazzCash and Easypaisa operate under their own privacy policies and security standards. By using these methods to deposit or withdraw on Q789, you are also subject to the applicable payment provider's terms regarding how your transaction data is handled on their end.
The Q789 website and mobile app use cookies and similar technologies to keep your Q789 login session active, remember your preferences and maintain platform performance. The types of cookies we use are:
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally. Analytics and preference cookies can be disabled without preventing basic platform access.
Q789 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. The only circumstances in which we share your information are:
In all cases where data is shared with third parties, we require those parties to handle your information with the same level of care and security that we apply internally.
We retain your personal data for as long as your Q789 account remains active and for a reasonable period thereafter to meet our operational, legal and dispute-resolution obligations. Specific retention periods are as follows:
When data is no longer required, it is deleted or anonymised in a secure manner so that it can no longer be linked to you as an individual.
Q789 employs a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or loss. These include:
While we take every reasonable precaution, no system is completely immune to security risks. Players can also contribute to their own account security by using a strong and unique Q789 login password, never sharing credentials, and logging out after each session — particularly on shared devices.
As a Q789 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact the support team via the in-app support section after Q789 login or by email at the address in the Contact section below.
We aim to respond to all privacy rights requests within 30 days. In complex cases we may require up to 60 days, and we will notify you if an extension is needed.
The Q789 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by a minor, the account will be closed immediately and any associated data will be deleted, with the exception of records we are required to retain for legal or audit purposes.
If you believe a minor has registered on Q789, please contact our support team immediately via the in-app support function or the email address in the Contact section below so that we can take prompt action.
Q789 may update this Privacy Policy from time to time to reflect changes in our practices, platform features or applicable standards. When material changes are made, we will notify registered players via a notification in the account dashboard on their next Q789 login, or through the contact details registered to their account.
The "Last updated" date at the top of this page always reflects when the current version came into effect. We recommend reviewing this policy periodically. Continued use of the platform after a notified update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach us through the in-app support section available after Q789 login, or visit our FAQ page for answers to common questions.
For written privacy requests or data rights enquiries, contact us at: [email protected]
We take all privacy queries seriously and aim to respond promptly. For formal data rights requests, please include your registered mobile number and a brief description of your request so we can locate your account and respond accurately.
From your first Q789 login to every PKR transaction, here is how we protect what matters.
Every Q789 login session runs over an encrypted TLS connection. Your credentials are never transmitted in plain text. Passwords are stored as secure hashes — not as readable text — on our servers.
Q789 does not store your JazzCash PIN, Easypaisa mPIN or bank credentials. All PKR transactions are processed through the payment providers' own encrypted gateways. We only retain transaction references and amounts.
We collect only what is genuinely needed to operate your account and process transactions. There is no hidden profiling, no selling of personal data to advertisers, and no data collection beyond what is described in this policy.
Access to your personal data within the Q789 team is role-based and strictly limited. Only the team members who need access to perform a specific function — such as verifying your identity for a withdrawal — can view sensitive account data.
Automated systems monitor Q789 login patterns around the clock. Suspicious activity — such as logins from unfamiliar devices or unusual PKR transaction patterns — triggers security alerts and account protection measures immediately.
You can access, correct or request deletion of your data at any time by contacting support. Rights requests are handled by a dedicated team and responses are provided within 30 days — no automated brush-offs.
Register a free Q789 account with your Pakistani mobile number and start enjoying Fish Games, Bingo and Cricket Betting with full PKR support. Your data is safe with us — that is our commitment to every Pakistan player.